Welcome to

Consumer Ombudsman's Office

How can we help you?

A Complaint can be filed to the Consumer Ombudsman’s Office by submitting the appropriate form, through our online portal or by way of e-mail.

The law protects your consumer rights when you buy goods or services and helps you to get remedies if you’re treated unfairly. Learn about the six important consumer rights.

Businesses that follow the guidelines for fair trade make conscious choices that allow them to protect the rights of a consumer.

Contact Us

Velaanaage, 11th Floor

8:00AM – 02:00PM

E: [email protected]

T: +960 3323668