Independence – Shall operate with autonomy and with independence.
Impartiality – Shall always hold true to the practice of neutrality and objectivity to arrive at the truth.
Integrity – Shall ensure that all its activities are carried out with highest levels of professionalism, trust, honesty, and in concern for the rights of all.
A well informed and protected consumer, supported by a fair-trading system and an effective and timely grievance redressal mechanism.
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